Blog from July, 2024

We are excited to introduce our new Notification center and the Image component in this release!🎉 🎉

New Notification Center

We have created a new Notification Center to elevate your Feedier experience. In this initial release, it will show notifications specifically for Excel downloads of feedback.

How it works:

A bell icon has been added to the navigation header, and clicking it will open the Notification Center.

When you download feedback, a new notification bubble will appear on the bell icon. Opening the Notification Center will reveal the following:

1. A toggle that to show unread notifications only

2. A download button that will download the file

Feedier Report Improvements

We are excited to share two improvements to our Feedier Report. First, the new Image Component allows you to add images to your reports, enhancing personalization. Second, benchmarking graphs now support up to 10 values per page, improving your ability to compare values and navigate within the component.

Image Component

How it works:

1. On the configuration tab you will have the option to upload a image

   

2. This component will also have text annotations

3. You will be able to expand to a full page the image
   

   

The Image displayed will look like this:

Benchmarking Graph → Values Increased to 10

Previously, our benchmarking graph supported only 6 values per page. We have now increased this to 10 values per page.

Filter Modal Updated Design and Naming

We have made improvements to the filter modal to enhance your navigation between filters and segments by adding tabs that appear when you open the modal.

To make the operators more intuitive, we have moved the AND/OR logic to the final step of the filter creation process.

Naming of filters

For naming, the goal is to update "Global Filters" based on their action. Therefore, we have updated the names inside the Reports and Assignments modules because they were not filtering within the module but rather based on actions taken in the module.

Eureka AI Topic Suggestion

In Text Analysis Module the Summarisation feature suggested 5 topics each time it was generated, therefore we added a + button to each topic so you can easily create that topic.

How it works:

1. Navigate to Text Analysis module and generate a Eureka AI summary
   

   

2. On the topics you will see a + button

   

3. Once selected the topic modal will be opened with the topic as a name
   

   

Thanks

-Team Feedier

We are excited to introduce our new navigation and Text Analysis module in this release!🎉 🎉

New Navigation

We have designed a new navigation system to enhance your experience on Feedier. This improved navigation ensures more efficient use and priorities delivering value to you.

1. “Insights” becomes Dashboard → Dashboard is the new name for Insights here you will find your Activity, Ownership, Geographical and Pushes.

2. NEW Feedback hub → We've renamed the "Feedback" page to "Live Feed" to better represent its purpose and to support our ongoing expansion. For admins, all pages related to managing feedback, including "Imports", "Surveys", the "Live Feed" and “Segments” modules, are now centralised in this new Feedback Hub.

3. NEW Exploration hub → Introducing a new dimension to our sentiment analysis with a dedicated section combining our “Text Analysis” and “Assignments” empowered by Eureka AI modules.

4. Reports module.

Text Analysis Module

We are excited to announce an upcoming enhancement to our platform. This advanced module is designed to elevate your analysis of text answers and topics, offering improved design, enhanced performance, and a suite of new features.

Composition of the module

The Text Analysis module is comprised of three distinct components: the Responses per Topic component, the Sentiment Trend by Responses component, and a third component with three features: Summarisation by Eureka AI, Topic & Responses Tables, and Individual Topic Visualisation.

In the following paragraphs, we will explore each of these components in detail.

Responses per topic

The first component starting from the left is the Responses per topic component. This component consists in two different views of the responses of topics.

In the first tab we see a breakdown by the 10 topics with more volume considering the global Filters and the timeline dropdown (1)

How does it work

1. Dropdown timeline to decide the time period to select the 10 topics to display.

2. This graph consists of a pie chart breakdown of the 10 topics

3. Legends of the graph

In the second tab we will see the same information but in an overtime graph

1. Dropdown timeline to decide the time period of the x-axis and to select the 10 topics to display.

2. This graph consists of a overtime chart of the 10 topics

3. Legends of the graph

Sentiment trend by responses

The second component from the left is the Sentiment Trend by Responses. This component features an overtime graph displaying the sentiment trend (positive, negative, and neutral) along with its volume.

How does it work

1. Dropdown timeline to decide the time period of the x-axis.

2. This graph consists of a overtime chart of the sentiment trend.

3. % of the total (based in global filter and dropdown timeline) of each sentiment score.

4. The topics with more volume related to the sentiment.

Tables & Summarisation

The next component we will discuss consists of three parts: an Eureka AI summary with insights of the text answers in your team, that also suggests five topics, a Topic Table offering valuable insights for each topic, and a Responses Table where you will be able to see each text answer and assign manually topics to each.

Eureka AI Summary

This component is the (1) of the previous image, after selecting the “Generate” button we will have the following.

1. Sentiment score of the text answers used to create the summary

2. Regenerate button to create a new summary

3. Eureka AI generated text

4. Suggested topics

Topics table

A table with a view of all the topics of the team.

1. Topics column → with the sentiment score badge

2. Sub topics column → with the sentiment score badge

3. The search bar to search for topics and sub topics

4. Responses column

5. Individual Visualisation View → we will see this after

6. 3 dots

   1. Edit topic

   2. Delete topic

7. Amount of topics

8. Pagination

Individual Topic Visualisation

In this section, you will be able to explore various insights for each topic.

It consists of five different insights.

1. Breakdown of the topic by sentiment → % of responses that are positive/neutral/negative

2. Eureka AI Summary based on the topic

3. List of responses

4. Linked topics visualisation
   

   

5. List of sub topics
   

   

Responses Table

A table with a view of all the text answers of the team.

1. Text Answer list with the question and the survey

2. Sentiment score column of the text answers

3. Topics attached to the text answer

4. Add topic option to attach a topic manually to a text answer

5. Date of the text answer column

6. Link to open individual feedback of the text answer

Create a Topic

The create a topic flow consists in 3 steps:

1. The name of the topic → It’s important because this will be used for the attaching text answers to the topic by the AI

2. Parent topic selection in case you want to create a sub topic

3. Keywords → To expand to the name of the topic, other words you want to be related to a topic when present in a text answer

Thanks

-Team Feedier

We are excited to introduce Eureka AI your personal AI analyst! 🎉 🎉

What is Eureka AI?

How it works?

Eureka AI serves as your personal AI analyst within the platform. In this initial iteration, it will be integrated into two key modules:

Assignment Module: Previously known as the Copilot module, the Assignment module now leverages Eureka AI to generate insightful results for your assignments.

Feedier Report: Eureka AI also powers the annotations with AI-generated text in Feedier Reports, providing in-depth analysis to enhance your understanding and efficiency in interpreting your data.

Copilot Module → Assignment Module

We made this re branding to make more accurate goal of the module.

In Assignment module, the main goal is that you can assign tasks to Eureka AI and receive AI generated analysis based on your request.

Pre filled Reports based on an Assignment

Our new feature allows you to create a pre-filled report based on a Eureka AI assignment in one click, selecting the "Create Report" icon in the Assignment page will do it. The report will include the assignment result on the first page and a pre-filled section with all related feedbacks.

This ensures comprehensive and relevant data representation.

Steps to create the report:

After selecting the icon, the Feedier Report modal creation opens:

Eureka AI Assignment Component

Introducing the Assignment Component in Feedier Report: seamlessly integrate Eureka AI assignments into Feedier Reports. This feature lets you display and manage saved assignments and results directly in your reports. Initially, it will show saved assignments and results, allowing for a streamlined and organised reporting process. Future iterations will include options to add new results and generate results from new requests with global filters.é

How it works:

1. Have a saved assignment in Assignment Page

   

2. Create a Report

   

3. Create a Eureka AI Assignment Component:

Component Creation:

1. Select Your Saved Assignment

2. Choose the Data Version: Display the desired result version.

3. Title Configuration: Default title is the prompt + task, but customisable.

4. Displayed Title

5. Applied Filters: View filters applied to the assignment.

6. Data Version: Displayed result version.

Thanks

-Team Feedier