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Segments allow you to create cohorts of your feedback data. You can find your segments in the search button under the tab Segment

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Adding Filters:

When you add a filter, the system automatically applies an AND relation between it and any subsequent filters.

Changing the Relation:

  1. If you prefer to apply an OR relation between two filters, you can click on the operator between the filters to toggle it from AND to OR.

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Some examples:

  1. If Attribute Property = South Star OR Survey = NPS upload AND Time period = last 7 days this will show feedback that matches the following:
    (Attribute Property = South Star) OR (Survey = NPS upload ANDTime period = last 7 days)

  2. If Attribute Property = South Star OR Survey = NPS upload OR Time period = last 7 days this will show feedback that matches the following:

    (Attribute Property = South Star) OR (Survey = NPS upload) OR (Time period = last 7 days)