Detecting personal information
With Feedier, you can auatomatically automatically detect Personal Data such as names, account numbers or groups using Feedier’s NLP Entity detection engine.
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Anonymization process
Go to the Actions page
Click Segments → Create a new segment like “All feedback“ with a selctor on “Time Period” “Greater” than “Today”, so it detects and matches all new feedback.
Go to Automations → Select your segment (created in step 1) → Feedback Update.
Set the attribute name to nlp_personal_name and custom text to **** → Click Add
Set the attribute name to nlp_number and custom text to **** → Click Add
Click Save
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