Version 3.11.0 - 15th July 2024
- Federico Delucchi
We are excited to introduce our new Feedback Module in this release!
Feedback Module
We are excited to announce an upcoming enhancement to our platform: a new Feedback Module designed to improve your experience with enhanced design and performance.
How does it work
We designed a new flow for exploring feedback, featuring a left side panel with clickable cards and a right side panel displaying the selected feedback.
Global filters to filter the feedbacks you want to display
The name of the survey of that feedback
The information related to that feedback
Satisfaction Ratio
Created at date
Time spent on the feedback side
Number of questions
Owner of the feedback
Status of the feedback
Number of feedbacks displayed (considering the filters applied)
Pagination to see more feedbacks
Bulk select to edit or delete feedbacks in mass
Download feedback feature
Create report based on the feedbacks displayed
View of the Feedback card
Feedback id
3 dots
Delete and share features
Attributes tagging
Amount of questions in the feedback
Question answers
Comment section
Download Feature
The download Excel feature will receive several updates, the most significant being the ability to select only five surveys per download.
How it works:
Once you click on the download button the modal in the image above will be displayed
In this modal you will see all the surveys related to the feedbacks displayed and the amount of feedback related to the survey
You select up to 5 surveys to download
Select the download button
You will receive the file in your email
The file will also be updated so that each survey appears in a separate tab within the sheet.
For example, if you download four surveys, you will see four distinct tabs. This feature enhances your experience by reducing the number of columns in each tab and improving readability.
Thanks
-Team Feedier