Introduction to FQL Processing
The filter functionality is powered by our proprietary Feedback Query Language (FQL) which processes complex requests in order for you to make simple searches.
Locating the Filter button
The Filter powered by FQL can be found in:
The Live feed page
The dashboard
The report page
Editing a segment
Editing a custom dashboard view
Editing report charts .
Making a search
Choose your filter
You can choose over 15 selectors to filter your feedback data, allowing you to choose between a wide view of your feedback, or something more precise.
Our most used filters by our clients are time period, attribute, and survey
Choose the operator
Operators help you drill down to find only the values you want to see.
Each operator page is different and dependent on the filter you’ve selected.
Select a value
Here’s where you match the value to the condition you just set.
Most filters allow you to stack values together should you need to filter multiple values at once.
Save your searches as segments
Segments allow you to create cohorts of your feedback data. You can find your segments in the search button under the tab Segment
You can add a relationship between each filter so the values apply if A and B and C conditions are met or A or B or C conditions are met
