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Table of Contents

The Feedier API let you import a higher volume L'API Feedier vous permet d'importer un volume plus important (> 2 , 000 feedback) than the dashboard Import module. If you arae looking to import a volume lower than 2,000 feedback, use this guide.

Step 1: Prepare the file

Feedier API works with CSV file, and support 3 type of data types for the feedback data

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que le module d'importation du tableau de bord. Si vous souhaitez importer un volume inférieur à 2 000 commentaires, utilisez ce guide.

Étape 1 : Préparer le fichier

L'API Feedier fonctionne avec des fichiers CSV et prend en charge 3 types de données pour les données de feedback

  • created_at → Heure de création de l'entrée de feedback. ⚠️ Le format doit être AAAA-MM-JJ HH:MM:SS. In Dans Excel , or ou Google Spreadhseet, you can define the custom time format as below: Spreadsheet, vous pouvez définir un format d'heure personnalisé comme dans l’exemple de tableau ci-dessous, mais il n'est pas obligatoire.

  • question_answer:X → Every answer that needs to be imported in Feedier, must have its own column with the header question_answer:X where X is the Feedier’s Question ID. You can find the Question ID from the Questions page.

  • All other columns will be treated and imported as Attributes in Feedier.

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Note

The file must be UTF-8 encoded and with “;” as seperator and not “,“.

Excel documentation here: https://support.microsoft.com/en-gb/office/import-or-export-text-txt-or-csv-files-5250ac4c-663c-47ce-937b-339e391393ba#:~:text=When%20you%20save%20a%20workbook,your%20computer%2C%20affecting%20all%20applications.

Step 2: Upload the file

(tick) Download the file from Step 1.

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Note

For security reasons, we highly recommend you to delete the file when the import is completed.

Step 3: Prepare the API call

The start the import process, we need the following API call:

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Info

The Private API key, can be found on your Feedier Dashboard with an Admin role:
Organizations → Integrations → Private API key.

Step 4: Call the API

Open your browser and call the url with your CSV file and Private API key.

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