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We are glad to introduce a new filtering option for Sentiment Score. This improvement will enhance you with the ability to filter feedback based on sentiment analysis results, making it easier to target specific feedback types (positive, neutral, or negative) across the platform.
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New FQL Filter Option: Sentiment Score
You will now see Sentiment Score as a selectable filter.
Operators:
The following operators will be available for Sentiment Score:
Equals
Does not equal
Selection Process:
You can select one or more of the sentiment score options (Positive, Neutral, Negative) at the same time.
If more than one option is selected, the relation between them will default to an "OR" relation. This means the system will return feedback that matches any of the selected sentiment scores.
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