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The goal of this guide is to set up Facebook as a feedback import source to import in Feedier:
Instagram Facebook mentions to your Organization’s Facebook page
Instagram Facebook comments in your Organization’s Facebook page posts
Instagram Facebook direct messages to your Organization’s Facebook account
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| Tip |
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Through Feedier's analytics, you can spot customer sentiments, track product feedback, and monitor brand perception in real-time. |
What
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attributes are created in Feedier?
Attribute | Description |
|---|---|
| The content type that is imported in Feedier: message, mention or comment. |
| The Facebook content ID |
| The Facebook post/message’s user ID |
| The Facebook post/message’s user name |
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Once Steps 3 and 4 completed, you need to click the “Connect“ button with the Facebook branding to give Feedier the right access.
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| Info |
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The user that clicks Connect need to have an admin access to your Organization’s Facebook account. Feedier will automatically check that the connected Facebook account’s username matches the username provided in the step 2. |
5.1 Choose your Meta Portfolio
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5.2 Choose the Facebook page linked to your Instagram Account
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5.3 Authorize Feedier
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5.4 Validate the connection
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