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created_at→ Creation time of the feedback entry. ⚠️ The format must be DD/MM/YYYY YYYY-MM-DD HH:MM:SS. In Excel, or Google SpreadhseetSpreadsheet, you can define the custom time format as below:
seen in the below example table. The time is not mandatory.
question_answer:X→ Every answer that needs to be imported in Feedier, must have its own column with the header question_answer:X where X is the Feedier’s Question ID. You can find the Question ID from the Questions page.
All other columns will be treated and imported as Attributes in Feedier.
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created_at | question_answer:121881 | question_answer:121882 | customer_id |
|---|---|---|---|
23/12/2022 2022-12-25 00:00:00 | 5 | I love this company | 123 |
This will create in Feedier a feedback with a creation time 23rd 25rd of December 2022, with a rating score of 5, text answer and attribute customer_id with the value 123.
| Note |
|---|
The file must be UTF-8 encoded and with “;” as seperator and not “,“. Excel documentation here: https://support.microsoft.com/en-gb/office/import-or-export-text-txt-or-csv-files-5250ac4c-663c-47ce-937b-339e391393ba#:~:text=When%20you%20save%20a%20workbook,your%20computer%2C%20affecting%20all%20applications. |
Step 2: Upload the file
Download the file from Step 1.
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