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Feedier also allows you to personalize your surveys using dynamic conditions, a feature that adjusts the flow of questions based on the answers given by respondents. This approach involves asking relevant questions only when certain answers or criteria are met.
For example :
If a respondent selects "Dissatisfied" in a satisfaction scale, an open-ended question may appear to gather more details about the reasons for this dissatisfaction.
If a customer indicates they use a certain product or service, specific questions related to that product will be asked, while others will be hidden.
The benefits of dynamic conditions
✅ Enhanced personalization
Provide a unique experience to your respondents, by asking only questions that are relevant to them. This enha,ces their engagement and interest throughout the survey.✅ Reduced respondent fatigue
By eliminating questions that are no longer relevant, you shorten the survey duration and minimize the risk of drop-ffs.✅ Collecttion of precise and targeted data.
Ask specific questions to the right people to gather relevent and actionable data.
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Simplified multilangual management with Feedier.
With Feedier, language management becomes intuitive and efficient thanks to our multilingual content editor.
Easily translate your suveys
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To maximize respondent engagement and strengthen brand image, paying attention to the branding of your survey is essential.
Here are the best practices to follow:
Adapt the graphic design
Align the colors of your survey with your visual identity. A consistent design strengthens the professional and immersive perception of your questionnaire.Add your logo
A high-quality logo is crucial for brand recognition. It immediately establishes a sense of trust and belonging among your respondents.Include a background or cover image (optional)
If you choose to add an image, opt for an illustration or photo that reflects your brand while remaining neutral to avoid distracting from the questions. If no image is suitable, a solid color background aligned with your graphic guidelines is an effective alternative.Use a custom domain
With Feedier, you can customize your survey's URL by using your own domain. This option enhances respondent trust and ensures a smooth, immersive experience aligned with your brand.Customize the sender name for email deliveries
For surveys sent via email, Feedier allows you to use a custom domain as the sender. This significantly improves the response rate by establishing a direct and credible relationship with your customers.
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The last two points require collaboration with the IT teams of both Feedier and the client. Our team will assist you to ensure a quick and smooth setup. |
By customizing every visual and functional aspect, you provide a unique, engaging respondent experience that is perfectly aligned with your brand.
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Sharing modes: options tailored to your needs
Feedier propose plusieurs méthodes de partage pour diffuser vos enquêtes de manière ciblée, en s'adaptant à vos objectifs et au contexte d'interaction avec vos répondants. Voici les principales options et leurs avantages offers several sharing methods to distribute your surveys in a targeted way, adapting to your goals and the context of interaction with your respondents. Here are the main options and their benefits:
1. Email campaigns: maximize your reach
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Survey Customization :
Limit your survey to a maximum of 5 questions to avoid excessive scrolling.
Favor short questions, such as the satisfaction scale (preferably on 5), and open-ended questions to capture qualitative feedback.
If you use multiple-choice questions, reduce the number of options to avoid overloading the widget.t.
Widget Settings :
Configure the widget's appearance (graphic design, screen position, direct opening or after a few seconds).Choisissez la manière dont il s’affiche pour maximiser sa visibilité sans gêner l’utilisateur.
Use case : Ideal for gathering feedback on features or a key step in the customer journey.
✅ Latest best practices to maximize your results
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