To streamline feedback collection, businesses can incorporate the initial survey question right into their emails. This approach enhances recipient engagement and provides real-time insights. Here's the purpose and process :
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Get a better response rate by adding the first question of your survey to the email body.
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Design how the question will appear
Screenshot and slice
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Actions → Screenshot Tool → Capture & Slice |
To start off, you'll need to capture an image of the question you wish to embed. This can be any image, as long as it can be converted to Feedier’s question ratings 1-4, 1-5, 1-10.
Use the screenshot tool to :
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capture the question.
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Then slice the image into
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blocks, this is what the respondent will be clicking when it’s inside your email.
Assign Direct Feedback Links to Each Image Block
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Actions → Survey Link → Add Survey→ Rating Question → Info → Copy the Question ID & Value |
For a seamless experience:
Assign the base survey link to each image blockof the different sliced images.
Modify the link to include the question ID and the associated response value. For example, a satisfaction scale question rating response with a rating of 1 would have the link:
https://feedback.feedier.com/2qTQQQexamplesurvey?question_id=136568912345&value=1
Change the “question_id” and “value=?” with your question details
Email integration
Embed & Ensure Clickability in the Email
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Adding the Question ID and the value for each of the sliced images means, on click, their value selection will be stored.
Crtl + K is a shortcut used to embed links to images
Embed the image to the email
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Survey → Share → Email Campaign → Email Body→ Paste Image Blocks |
As you compose your email:
Embed each image block blocks with each new url link within the email body.
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Test to ensure each image block redirects to the correct feedback link.
Test it through a personal email before sendingRemember to send a test campaign first before sending a live campaign.
Send the Email
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Actions Survey→ Share → Email Platform Campaign → Send |
Once everything is set:
Review the email for correctness.
Send it out to your recipients.
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