Insights → Copilot
In this article, we'll guide you through the functionalities of our AI-powered copilot system, its restrictions, and how you can maximize its potential to benefit your workflows.
Feedier’s copilot is using real-time feedback data to provide you with the best possible answers.
It’s important to note that the copilot is designed only for specific tasks.
Return the List of Main Topics:
Provides a list of the topics most frequently mentioned in the customer feedback related to your search criteria.
List the Top Improvements:
Presents the top suggested enhancements mentioned in customer feedback related to your specified search item.
List the Main Positive Points:
Identifies and lists the most positive points expressed in customer feedback regarding your search criteria.
Synthesis:
Generates a concise summary of the customer feedback related to your specified search item.
⚠️ [Admin role] Requirements / How to start
Go to your Organization page
Organization Name
Organization description
Copilot Understanding
Task Dropdown: In this dropdown you will be able to choose between the 4 tasks mentioned previously
Search Input: In this search input you will type in text to make the results more accurate
Results: Here you will see the results AI generated, in this case the main improvements for ‘Delivery’
Attribute %: In this block you will see in which attributes the Results are based.
Feedbacks: List of feedbacks used to generate the Result.
Good practices
Look for specific terms that are close to your context. Avoid generic search criteria.
For example, a bank, does not look for Improvements on “Cards“ but rather “Credit or Debit Cards“Before taking action based on Copilot’s recommendations, check the feedback used to make the recommendations.
What’s coming?
Feb 2024
Copilot working with Filters
Saving the recommendations from Feedier Copilot
General query
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