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Building a survey

Building a survey

Owned by Carlos Carasco
Last updated: Dec 05, 2024 by Alexis Pinon
5 min read

 

 

Choose from a template or create a survey from scratch

Feedback → Surveys → New Survey

Select By myself if you want to start from scratch (empty with no questions), or Using a template if you want to use a commonly used template.

Screenshot 2024-08-22 at 12.12.27.png

 

If you’ve created a survey in the past and want to re-use it as a template, you can set it as a Master Survey in the Advanced Settings of the survey.

Branding your survey

Survey → Sidebar→ Branding

Here you can change the name of the survey, default language, brand logo, background, button and text colour, opacity of background, and even add custom CSS to add further customisations.

Add Questions and sections

Within the survey, click the New Question button. You can choose between 15+ question types, but we always recommend that you include a rating or NPS, choice, and text box questions. You can learn more in our best practices article.

 

Edit a question

Change the order of the question in the survey by clicking on the left side of the question and dragging it up or down.

 

Create a section

  • Move the order of sections by clicking the three vertical dots

  • Edit a section name by clicking on the text

 

 

Adding a condition

 

 

Conditioning by question

  • Select a question from a list of questions before the one you wish to be conditioned.

  • Then select the operator (if applicable) and value, and hit save.

Conditioning by attribute

If you have already selected attributes, Feedier will pick these up, and allow you to choose these in the conditioning process.
Example: You have already collected Region=EU inside your survey.
If you wanted those from the EU to see one particular question and you stored Region=EU in the past, you can do the below.

Changing survey text content and adding multiple languages to a survey

Changing Content

The majority of the text found within a survey will be found under the General tab, click on the name to expand the section. Use CTRL + F (CMD + F on mac) to find the string you’d like to replace.

The content editor has 3 purposes and can be edited to make real-time changes:

  1. Add new languages

  2. Edit the content of default strings

  3. Edit the default strings of added languages

Adding Multiple languages

As above, you can add multiple languages within the content editor. These will appear as columns for each new language selected.

Languages can be automatically added to your form by adding ?locale=[languagecode] to the of the form url. eg. ?locale=fr will turn your form into French.

Preview your survey