Examples of using conditions in a survey

Example: Conditioning the survey to end early

Sometimes you need your survey to end early based on a particular response that’s given.
Here’s how you would do this:

1. Add a transitional screen question type.

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2. Add in a title and description you'd like to show to those that you'd like to send an action to.

3. Toggle on 'End survey at this question'.

4. Add in a URL for a call to action or simply leave it blank if you wish the survey to end.
   
   

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5. Now, depending on the order of where you put this question in your survey, once a respondent is on this question, when they click the call to action, the survey button will end or will now direct people to a URL of your choice. This could be a social media page, market place or your website for example.

6. If you want to filter so that only those that have rated highly see this, or based on how a particular question was answered you can add in conditions. 

   In the example below, the transitional question will show if the respondent scores over 7 in the NPS (promoter). 

    

Example: Embedding attributes to your CTA link to customise the link destination

If you want to send your respondents to a customised link based on their attributes, you can do so by setting up a transitional screen, and adding the value to the link.

• Follow the same steps as above.

• Add your link, and where you have the customised part of the url, add in the attribute within {}
  eg. if you’re separating by team name, it becomes {team-name}

• When the survey is accessed, the respondent will be taken to their unique link as predetermined in the csv file you have.

Example: Adding Testimonials

If a customer gives you a positive rating and you want them to leave a positive comment, you can condition a text box question to appear only if a customer gives you 4 or 5 stars in a previous question.