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Feedier Report - KPI

Feedier Report - KPI

Owned by Anna Khrystenko (Unlicensed)
Dec 05, 2024
2 min read

Accessing the report

Reports → Create a report → Pre-filled or Blank

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Report Creation

To create a report you have three options:

  1. Create a pre-filled report (which you can personalise)

  2. Start with a blank report to add only the data you need

  3. Create from a master report - one that’s already been generated as template to use.

You can sort reports by Name and Created time within the table, as well as move duplicate and delete.

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Creating charts

There are a number of different chart types available within the report. Those that are listed as Components and include KPI, Question answers, Attribute answers, Scores Table, Text Analysis, Benchmarking, Correlation and notes.

Make sure to each chart at the bottom of the workflow in order make sure the component is saved.

Creating a KPI chart

Adding a KPI directly into your report allows you to track how your key questions or attributes are performing in one place.

  1. Choose the KPI you would like to track:
    a. NPS

    b. Satisfaction Ratio
    c. Number of Feedback
    d. Attribute Values Quantity
    e. CES

  2. Then apply any optional filters to your KPI should you wish to

  3. Select the optional timeline dropdown for a relevant view of your data → It’s not necessary unless you want the ‘View as Chart’ option

  4. If you want to see progression over time you can select ‘View as chart’

  5. Add an optional Comparison filter to help you better understand your KPI’s

  6. Add a title