Blog from February, 2025


Sharing reports to external people when creating multiple reports from Autopilot

With the latest enhancement to Autopilot, we are introducing a more scalable and automated way to share reports when creating them based on attribute values.


What’s New?

🔹 Attribute Value Ownership

A new “Ownership” attribute type has been introduced, allowing you to assign email owners to attribute values.

New Ownership Attribute Type

  • You can now define ownership at the attribute level.

  • Each attribute value can have multiple email owners assigned.

  • Owners will automatically receive reports for the values they are assigned to in Autopilot.

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New Ownership Column in Attribute Management

  • A new "Ownership" column displays the number of owners assigned per attribute value.

  • An edit icon allows you to manage and update owners through a dedicated modal.

    Screenshot 2025-02-19 at 10.38.20.pngScreenshot 2025-02-19 at 10.38.15.png

Easy Updates, No Manual Workflow Edits

  • When you need to update a receiver of the report, no need to edit the workflow.

  • Simply update the owner in the attribute settings, and reports will be sent accordingly.

In next releases we will have more features using the “ownership” attribute type.


📩 How It Works

1️⃣ Assign Owners to Attribute Values

  • In the Attribute Management section, set an attribute to the new "Ownership" type.

  • Assign one or more email addresses as owners to each attribute value.

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  • When generating multiple reports, navigate to the Email tab.

  • Toggle "Share Reports to Owners" (enabled by default).

  • Reports will be sent directly to the owners assigned to each attribute value.

    Screenshot 2025-02-19 at 10.40.27.png

3️⃣ Seamless Report Distribution

  • Once reports are generated, they are automatically shared with the corresponding owners, ensuring the right people receive the right insights without extra manual effort.


  • Feedier Team


Time Saved Insights – Measure Your Efficiency with Feedier

At Feedier, one of our core values is helping you save time on manual tasks by automating feedback collection, analysis, and reporting. Instead of spending hours manually processing insights, Feedier enables you to analyze large amounts of data in minutes—but until now, this impact hasn’t been directly visible to you.

That’s why we’re introducing the Time Saved feature, which will provide a monthly summary of the efficiency gains you achieve with Feedier.


The following formulas are based on average calculations we did, we will improve it over time to make it more accurate.

How It Works

Every month, organization admins will receive an email summarizing the total hours saved across three key areas:

1️⃣ Report Automation – Time Saved

Calculates the time saved by generating and analyzing reports using Feedier.

Formula:

  • Manual analysis outside Feedier of creating a report with spreadsheet and powerpoint → 2 hours per report.

  • Feedier platform time of creating a prefilled report and analysing it → 0.5 hours per report.

  • Time saved formula = (Reports * 2 hours) - (Reports * 0.5 hour).

    • Example:

      • You created 25 reports:

        • Without Feedier → 50 hours spent.

        • With Feedier → 12.5 hours spent.

        • Time saved → 37.5 hours.

2️⃣ Text Analysis – Time Saved

Measures time saved by automatically detecting sentiment and matching with topics.

Formula:

  • Manual analysis of understanding the sentiment of a text answer and categorising it with a topic → 30 seconds per text answer.

  • At Feedier we do it automatically for you so there is no need to spend time here

    • Example:

      • You received 10,000 text answers125 hours saved.

3️⃣ Action Plan Automation – Time Saved

Calculates time saved by automatically identifying insights and creating action plans.

Formula:

  • Manual action planning outside Feedier filtering all the text answers for a given scope and then gathering them to end up in actions → 2 hours per action plan.

  • Feedier platform time of generating a scope for the action plan and then analysing → 0.5 hours per action plan.

  • Time saved = (Action Plans * 2 hours) - (Action Plans * 0.5 hour).

    • Example:

      • You created 25 action plans:

        • Without Feedier → 50 hours spent.

        • With Feedier → 12.5 hours spent.

        • Time saved → 37.5 hours.

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When Will You Receive the Email?

You will only receive an email if:
✅ Your organization has saved more than 10 hours in the past month.
✅ At least one of the three time-saving metrics is relevant to your usage.

Example Scenarios:
🟢 Your team used Reports + Text Analysis: Email includes Report Time Saved & Text Analysis Time Saved.
🟢 Your team used Action Plans but no reports: Email excludes Report Time Saved, but includes Action Plan Time Saved.
🟢 Your team only collected feedback but didn’t use any features: No email sent.


  • Feedier Team

We are excited to introduce the new benchmark breakdown by time period in Reports !🎉


Breakdown by Time Period in Benchmark Component

Currently, the Benchmark component in reports provides insights into KPI trends over time, but it lacks a clear timeline comparison for different KPI breakdowns, such as Detractors, Passives, and Promoters in NPS. While you can view scores and averages over time, you cannot break down performance across different time intervals to identify patterns and trends more effectively.

What’s New?

To enhance time-based comparisons, we are introducing three new breakdown options in the Benchmark component:

Quarters
Months
Weeks

With this update, you can break down your KPI insights based on time intervals.

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How It Works

  • New "Breakdown By" Time Periods

    • You can now select Weeks, Months, or Quarters as a breakdown type in Benchmarking.

      Screenshot 2025-02-05 at 15.46.24.png
    • This allows you to compare KPI breakdowns (e.g., Promoters, Passives, and Detractors) across chosen time intervals.

  • "Timeline" Dropdown

    • Once a breakdown is selected, a new "Timeline" dropdown appears, allowing you to define the period you want to analyze (e.g., Last Year).

      Screenshot 2025-02-05 at 15.47.19.png
  • Stacked Bar Chart for Timeline Breakdown

    • Based on the selected breakdown and timeline:

      • The system automatically generates stacked bar charts for each period within the selected timeline.

  • No "View Over Time" Chart for These Breakdowns.


Thanks

  • Team Feedier