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We are excited to introduce our new Copilot 2.0Feedback Module in this release!🎉 🎉

Copilot 2.0

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Feedback Module

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We are excited to announce an upcoming enhancement to our platform, focused on further enhancing the capabilities of our Copilot feature. In this update, we will be integrating Copilot with filters functionality and introducing a history of assignments feature.

The assignment feature will provide you the ability of re triggering the same assignment each time you want and have the ability to see the history of the results from that assignment you saved.

Info

An “Assignment” is the → Task + Search input + Filter you are assigning to the Copilot.

Example: If you select Main improvements in the task dropdown + type “Madrid” in the search input + select Time period = 30 days in the filter and generate a result.
The main improvements of Madrid in the last 30 days is your assignment.

How does Copilot work with filters?

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  1. Select the task you want → Main Improvements

  2. Type the search input to narrow your search → Nice

  3. Choose the filters you want to apply to the assignment

  4. Generate the Copilot result

How to Save an Assignment?

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How do I regenerate the assignment to have an updated result and how do I navigate between the history results of an assignment?

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: a new Feedback Module designed to improve your experience with enhanced design and performance.

How does it work

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We designed a new flow for exploring feedback, featuring a left side panel with clickable cards and a right side panel displaying the selected feedback.

  1. Global filters to filter the feedbacks you want to display

  2. The name of the survey of that feedback

  3. The information related to that feedback

    1. Satisfaction Ratio

    2. Created at date

    3. Time spent on the feedback side

    4. Number of questions

  4. Owner of the feedback

  5. Status of the feedback

  6. Number of feedbacks displayed (considering the filters applied)

  7. Pagination to see more feedbacks

  8. Bulk select to edit or delete feedbacks in mass

  9. Download feedback feature

  10. Create report based on the feedbacks displayed

View of the Feedback card

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  1. Feedback id

  2. 3 dots

    1. Delete and share features

      Screenshot 2024-07-15 at 11.21.36.pngImage Added

  3. Attributes tagging

  4. Amount of questions in the feedback

  5. Question answers

  6. Comment section

Download Feature

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The download Excel feature will receive several updates, the most significant being the ability to select only five surveys per download.

How it works:

  1. Once you click on the download button the modal in the image above will be displayed

  2. In this modal you will see all the surveys related to the feedbacks displayed and the amount of feedback related to the survey

  3. You select up to 5 surveys to download

  4. Select the download button

  5. You will receive the file in your email

The file will also be updated so that each survey appears in a separate tab within the sheet.

For example, if you download four surveys, you will see four distinct tabs. This feature enhances your experience by reducing the number of columns in each tab and improving readability.

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Thanks

-Team Feedier