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Here are some key guides to get started:
Best Practices and Feedier's recommendations
Understanding Attributes
Learn how to view feedback data, find valuable insights, and take action.
Create a ticket
Chat with support
Give Product Feedback
How to filter feedback using the search button
How to track your KPIs
Creating custom dashboards
A guide to the PDF report
Setting Feedback Alerts for your team
Text Responses and Keywords
Sentiment analysis
Topic analysis & management
Entity detection
Summarization
How to get alerts on Slack and Teams in real-time
Benchmark
Geographical report
How we measure: Text Responses using AI
Satisfaction Ratio
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