User and Team management

Feedier allows you to seamlessly integrate your organisation’s structure directly to the platform. Based on a hierarchical model, the parent team has oversight on all sub-teams, and teams can’t see feedback adjacent to their own.

1 User roles
- 1.1 1. Admin
- 1.2 2. Editor
- 1.3 3. Viewer
- 1.4 4. Restricted Viewer
- 1.5 User Permissions Table
2 FAQ

User roles

There are four key roles, each one giving varied levels of rights across the platform.
Here’s the breakdown:

1. Admin

The admin users have all rights, they can create, read, update and delete content.
If part of the HQ team, they can also manage the teams and access the Organization details.

2. Editor

The Editors can create, read and update content associated within their team. They cannot add new users, access the organization settings or create new teams.

3. Viewer

Viewers only have read access, which means they have access to surveys, feedback, the reports, but they can’t edit anything.

4. Restricted Viewer

Restricted viewers can only read Feedback that is assigned to them.

User Permissions Table

Role	Admin	Editor	Viewer	Restricted Viewer

Role	Viewer	Restricted Viewer
Survey Creation
Create a survey
Delete a survey
Share a survey
Upload feedback (Webscraping, csv, PDF)
Set as Master/Private Survey
Create a question
Edit a question
Delete a question
Segments and Alerts
Create/Edit Segments
Delete segments
Create feedback alerts
Receive feedback alerts
Dashboard Views
Create/Edit dashboard views
See dashboard views		Only sees feedback data they’re assigned
Reporting
Create Reports		Only sees feedback data they’re assigned
Create Template Reports
Assign Reports
Access to Reports		Only sees feedback data they’re assigned
Save/Update Reports	Only their own report	Only their own report
Share Reports
Delete Reports	Only their own report	Only their own report
Duplicate Reports
Create Private Reports
Create Master Reports
Users and Team management
Add a team
Delete a team
Move to a sub-team
Add/Edit a user
Delete a user

If you have hundreds or thousands of users on the platform and would like to onboard your users slowly, you can add limitations on what certain user roles see using the Feature management page.

FAQ

Profile Dropdown → Users and teams → Invite new user, note if you have SSO enabled, you don’t need to add in users individually.

If you’re not using SSO (single sign on) to login, you can reset your password at the Feedier login page, or an admin can do it by finding your name on the users and teams page, and selecting ‘reset password’.

If you’re not using SSO, you can do so in your user profile page.

If you need to manage the features your users have access to, you can restrict certain features within the platform menu based on user role.

Note that this is designed for large teams that wish to slowly onboard their users.
This is advised against for 99% of use cases as you will be restricting yourself from key value-adding features.

You can create a new team on the users and teams page, and you can select if it should be under a specific existing parent team

Feedier - Knowledge base