Import your Trustpilot reviews on Feedier

By Faye Muchery
2 min

 Objective

The objective of this guide is to sync your Trustpilot reviews with the Feedier platform to:

  • Automatically analyze them using Feedier's text analysis.

  • Centralize reporting of various reviews and track them over time.

  • Identify areas for improvement by store, region, etc.

Setting up the import only requires your company's Trustpilot URL and does not require any technical intervention. Estimated time: 2 min

 Configuring Trustpilot import on Feedier

 

Feedier → Feedbacks → Imports

  1. Click on "Create a new import" from the main team or the relevant sub-team (e.g., Marketing, e-reputation, etc.).

  1. Enter the Trustpilot URL that cooresponds to the page that centralizes all your reviews, then click "Continue."

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  1. Click on "Automatically create a new survey", then click "Continue."

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  1. Finally, click "Complete" at the last step.

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  1. Everything is set up .

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Reviews will be automatically imported every 3 hours, up to 8 times per day. It is recommended to wait a few hours for all reviews to appear on the platform.

The last 100 reviews will be imported during the initial setup.

 

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