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Version 3.2.0 - 08th April 2024

Version 3.2.0 - 08th April 2024

We are excited to introduce new improvements in Feedier Report and Segments page in this release!


Add up to 50 values in Benchmark Stacked Comparison and Score Table

We are excited to announce a significant enhancement to our Benchmarking Graph and Score Table, aimed at improving the attribute value comparison. We’ve added pagination in both components so now you will be able to see and compare up to 50 values.

Note that only the values in the first page will be displayed in the PDF download.

Benchmarking Stacked Comparison

How it works:

Once you’ve chosen the KPI and the Stacked comparison graph the steps are really easy:

Report_-_Feedier.png
  1. You will select the breakdown by: Attribute

  2. Select the attribute you want to benchmark

  3. Select the attribute values you want to display

  4. Choose the questions you want to analyse if necessary

  5. Choose the title

In the case you have selected more than 6 attribute values the pagination will be displayed.

Report_-_Feedier_1.png
The values you have in the first page will be the same as you have in the configuration tab.

Score Table

In this component we did two improvements, adding the ability of having more than 10 values displayed and also sorting by other KPI. Now you will be able to choose the order of values depending CES, Ratings, Satisfaction Ratio and Number of Feedbacks. Before, only NPS was available.

How it works:

If an Attribute has more than 10 values with the Configuration you have chosen pagination will be displayed.

  1. Select the attribute

  2. The top → Best or Worst to choose the order of values

  3. Sort by → choose what KPI is the one who will lead the order of the values

  4. Minimum feedback number → To remove values that are not relevant in terms of values

  5. Choose the columns of the information you want to see

  6. Change the title if you will.

A limit input to decide the amount of values you want to display will come next month.


Report Customisation

We are excited to announce a significant enhancement to our Feedier Report in terms of design and customisation. A new design tab with different colour palettes is added.

Now you will be able to choose the colours of your most used graphs to align them to your needs.

Charts as NPS, CES and Satisfaction Ratio are not customisable in Question & Attributes and Benchmarking Graphs.

How it works:

  1. New Design tab is displayed in the Right hand side of the Report

  2. Once you select it you will be able to choose between different colour palettes

  3. The changes of colours in graphs.


New Segments Card Design

We are glad to announce the new design of Segment cards. Featuring a refined and contemporary user interface.


Thanks

-Team Feedier

 

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