Version 3.41.0 24th April 2025

Ai Insights in Benchmark Bar Graphs

To make our Reports smarter and more actionable, we're adding interactivity to the Benchmark component. Now, when you click a chart segment, they’ll instantly get AI-generated insights and the option to take action — no digging required.

🚀 What’s New?

When this message appears hover on the different segments

✅ Interactive Graph Segments

For this example the segment selected was Detractors of Sub Team 1

Clicking a segment on a chart now triggers a popup with an AI summary of the feedback behind that segment.
Perfect for quickly understanding what’s driving results in real-time.

✅ AI Analysis Powered

For the segment selected we get text answers existing on those feedbacks and generate an AI analysis of it to provide more context to why X attribute value has so many detractors.

✅ Two Instant Actions from Popup

💬 Save as Annotation:
- If an annotation already exists, it's replaced.
- If not, we generate one using the same config logic.
- Note: Saved annotations won’t auto-update.

Ai insights added to the annotation

✅ Benchmark Support (Stacked Bars Only)

This feature is available for KPIs using stacked bar benchmarks only.

✅ Available in Shareable Links

AI summaries are visible in shared reports — just without the "Save Annotation" and "Create Action Plan" buttons.

If the segment selected has no text answers on feedbacks it will not generate an analysis.

Compare different years overtime

To help you better understand performance trends over time, we’re introducing a Year-over-Year (YoY) benchmarking breakdown for KPIs like NPS. This new visualization lets you compare multiple years on a single graph, without relying on exact dates.

🚀 What’s New?

✅ Year-over-Year Breakdown for Benchmarking

Visualize KPI trends across years on a linear graph.
Compare data by months, quarters, or semesters.
Great for analyzing seasonality or recurring trends over time.

✅ Flexible X-Axis Timeline Options
Choose how you want to split the year:

📆 Year by Months (Jan–Dec)
🗓️ Year by Quarters (Q1–Q4)
🧭 Semesters by Months (Jan–Jun, Jul–Dec)

✅ Multi-Year Support

Select any combination of years to compare (e.g., 2023 vs 2024).
Each year appears as a separate colored line on the chart.

✅ Linear Graph for Clean Trends

X-axis = selected time interval (month, quarter, etc.)
Y-axis = chosen KPI (e.g., NPS)
View trends side by side with smooth line comparisons.

🔑 How It Works

1️⃣ Navigate to your report
2️⃣ Add or edit a benchmark component
3️⃣ Choose:

Breakdown type → Years
Years → Select one or more years to compare
Interval → Break by months or quarters the x axis
Timeline → Choose the months you want to graph

4️⃣ The graph plots KPI scores across the selected intervals for each year

📘 Example Setup

KPI: Satisfaction Ratio
Breakdown type: Years
Years: 2024 and 2025
Timeline: First semester by months interval

✅ Output: A 6-month line graph with two lines, one for each year’s Satisfaction ratio values.

Custom Footer

You may require the ability to display security messages, accessibility notes, or legal text across the platform. With this release, Admins and Staff can now add custom footer content globally across Feedier.

🚀 What’s New?

✅ Custom Footer Content Area

A new editable section placed above the existing footer.
Managed through Advanced Settings at the org level.

✅ Rich Text Editor for Admins & Staff

Found in: Advanced Settings → Footer Customization
Supports basic formatting:
- Paragraphs
- Links
- Bold / Italics
Renders the text as HTML in a dedicated footer.

✅ Visible Across All Pages

Fully responsive and styled to preserve design consistency
Appears on every page for all user roles (view-only access)

🔑 How It Works

1️⃣ Admin or Staff navigates to Advanced Settings → Footer Customization
2️⃣ Enters the desired message (e.g., “Confidential - For internal use only”)
3️⃣ Save the content
4️⃣ Content is rendered as an HTML block above the default footer
5️⃣ All users see the message site-wide (no matter their role)

Feedier Team