Version 3.23.0 14th November 2024

We are excited to introduce the new creation of Assignments from Text Analysis and the Users & Teams new page within this release!

Creation of Assignments from Text Analysis

To streamline the workflow between Text Analysis and Assignments, we’re introducing a new feature that allows you to create assignments directly from specific topics within Text Analysis.

This update simplifies the process, allowing you to create assignments instantly from the Text Analysis module with the relevant filters pre-applied.

Where to Find This Feature

• Text Analysis Module > Topics Tab: In the Topics tab of the Text Analysis module, you will see a new “Create Assignment” option in the three-dot menu for each topic.

• Automatic Filter Transfer: When initiating an assignment from a topic, all applied filters from the Text Analysis view, including filters, text answer filters + the topic chosen, will populate in the new assignment.

How it works

In this scenario I want an assignment of the detractors answers of Fruit quality:

1. Navigate to Text Analysis

2. Add a filter on NPS → detractors

3. In Fruit Quality I click on the 3 dots
   
   

   Open

   

4. Create assignment

Open

New assignment created with filters, the topic and NPS → detractors

Users & Teams new page

The new Users & Teams Page is designed to simplify team and user management, offering a structured view of team hierarchies, detailed user information, and configuration options within a single interface. With this update, admins and editors can efficiently manage team organization, user roles, and branding, enhancing overall operational clarity.

Feature Highlights

1. Team Hierarchy and Navigation

• Team Overview: You can view the full team structure, organized by hierarchy, to understand reporting lines and team compositions.

• Seamless Team Switching: Navigate easily between different teams for quick access to specific team details and configurations. (Admins and Editors).

2. User and Team Creation and Editing

• Add and Edit Users: Admins and editors can quickly create or edit user profiles with fields such as name, email, and role assignment.

• Team Creation: Create new teams directly from this page, facilitating smoother organizational changes and expansions.

3. Team Information Breakdown

• Each team page includes a quick-access summary of key information:

  • Users: List of all team members.

  • Surveys: Surveys created or associated with the team.

  • Feedbacks: Feedback received by team.

  • Segments: Active segments for team data filtering and insights.

4. Members Table with User Details

• Comprehensive User Information: Each member’s details—name, email, role, invitation date—are displayed in an easy-to-read table.

5. Branding Tab

• Logo and Cover Page: Display branding elements such as the team logo and cover page.

  • If no specific images are provided, default organisational branding is used.

• Configurable by Admins: Only admins have access to this tab, keeping brand assets consistent across teams.

6. Advanced Tab

• Geolocalisation: Set the geolocalisation to use the geomap in the Dashboard page and capture insights based on locations.
  
  

• Competitive Intelligence: Activating this toggle will make this team a Competitive Intelligence Team, allowing industry and competitor data imports for direct insights comparison in Feedier.

Role-Based Page Visibility

• Visibility of tabs on the Users & Teams Page is role-dependent:

  • Admin: Full access to all tabs (Members, Branding, Advanced). → Can swap teams

  • Editor: Access to Members tab. → Can swap teams

  • Viewer/Restricted Viewer: No access to User & Teams page.

New Scores Table

To improve quick insights within the Score Table in reports, we’ve added a total row and percentage indicators to better illustrate performance metrics relative to attribute averages. These enhancements make it easier to compare individual attribute values against the average at a glance, helping you assess trends and make data-driven decisions.

Feature Overview

1. Total Average Row for Attributes

• Consistent Totals Across Pages: A new row displays the overall average for each attribute, ensuring you see the total attribute average consistently, regardless of pagination. This row appears at the bottom of each page in the Score Table.

• Enhanced Clarity: You can now see how each attribute value compares to the attribute’s overall average, gaining a clearer picture of the data distribution.

2. Comparison Indicators

• Percentage Comparison to Attribute Average: Next to each KPI value, a green or red label indicates whether a value is performing significantly above or below the average.

• Clear Performance Cues: Values that differ by more than 10% from the average are marked with the percentage difference for easy reference:

  • Green Label: Indicates performance is significantly above the average (more than +10%).

  • Red Label: Indicates performance is significantly below the average (more than -10%).

• Feedback Count Exception: For feedback count metrics, no percentage indicator will display, as these values are more informational.

Topic responses over time chart

To make it easier for you to interpret data in the Topic Responses Over Time chart, we've introduced a feature that allows you to hide specific topic lines on the graph. When multiple topics have similar response counts, it can be challenging to distinguish trends. This update mirrors the functionality already available in the Sentiment Trend by Responses chart, where you can selectively hide lines for a clearer view of individual topic trends.

How to Use This Feature

1. In Topic Responses Over Time Chart: In the Topics & Analysis module, access the Topic Responses Over Time visualisation.

2. Click on Line Labels to Hide: Click on any topic’s color label to hide or show its line in the chart.

3. Access Individual View if Needed: To open a topic's individual view, click on the topic badge as usual.

Report renaming

To streamline report customization, we've reintroduced inline renaming functionality to the report header in the Report Builder. This improvement brings the ease of renaming reports directly in the builder itself.

Inline Renaming in the Report Builder Header

• Direct Renaming: You can now rename reports instantly by clicking on the report title at the top of the Report Builder. No additional steps to "save" are needed to confirm the new name.

Thanks

• Team Feedier